Inhaltsverzeichnis

Preface II
Wolfgang Schäuble

Preface III
Viviane Reding

E-government as an integral part and motor of state modernisation
Johann Hahlen

Strategy

E-government 2.0 - The program of the federal government
Martin Schallbruch

Deutschland-Online
Ernst Bürger

Information technology between the charged polarities of increasing hazards and a contribution to inner security
Markus Dürig

E-government in North Rhine-Westphalia - Improving the quality and economic efficiency of administrative action
Klaus Rastetter

Schleswig-Holstein: e-government and the law
Utz Schliesky

E-government - Outlook to 2015
Manfred Mayer

Renewing national and local governments with e-government
Franz Reinhard Habbel

Cooperative e-government as a Location Factor
Hans-Jörg Bullinger

E-government - enterprise requirements
Katrin Sobania

Added value of research for successful e-government implementation
Maria Wimmer

Organisation

Modernisation of administration through e-government
Reinhard Timmer

The shaping potential of e-government
Jörn von Lucke

Competency not Redundancy: Potential for the Organization of Local Authorities through e-government
Marco Brunzel

Technology

Interoperability and standards
Joachim Sturm

Services not Software -
Architectures for process-oriented e-government
Michael Tschichholz, Oliver Fox

Citizen portals -
For safe and reliable online presence of citizens on the Internet
Heike Stach

Identity management and the electronic identity card
Andreas Reisen

Long-term archiving of electronically signed documents
Michael Herfert

Communication infrastructure for the public administration in Germany - KIVD
Robert Kamrau

Using virtual infrastructures:
The challenge for computer centres in the public sector
Sebastian Saxe

Projectmanagement

Strategic and organisational methods
Jon Abele

Methods of cost effectiveness study for e-government
Petra Wolf, Helmut Krcmar

Tasks and scope of IT project management in e-government
Andreas Rausch

Guidelines for IT project management in the public sector
Detlev J. Hoch, Helge Buckow

Good Practice

E-government-Solutions for innovative Administrations

E-government service applications: XMeld
Hubert Ludwig

eGOV-Calculator in the state capital Stuttgart
Achim Gölz, Norbert Fröschle

Antrag-Online (online application processing) in pension insurance
Michael Vogel, Bernd Aichmann

Shared services: e-government and economies of scale
Gregor Lietz

Modern Systems and Software Architectures in
e-government using Microsoft e-government Solutions
Mario Wendt, Andreas Helm

Learning from our Neighbours -
Good European Examples May Help Modernizing Germany
Dieter Große-Kreul

Services for an efficient economy

eSTATISTIK.core:
Linking business with statistics in the digital world
Dieter Sarreither

Online procedure for allocating emission allowances
Thomas Bigalke, Stephan Klein

FLOrlp - Land Parcel Information Online for Rheinland-Pfalz:
Web-based GIS for Farmers
Petra Steffens, Gerhard Geißner

B2G - Business to Government:
Experiences of an industrial heavyweight
Helmut Backes

Capable services for citizens

SOA for Public Administrations:
The Integrated Software Project for Berlin Youth Welfare Services - ISBJ
Ulrich Kriegel, Holger Kurrek, Lutz Nentwig

ELSTER - A Story of Success
Roland Krebs

BAföG-Online
Peter Faßbender

M-government in the Administration
Mobil Residents' Services (MoBüD) in Berlin
Rainer Wagnitz

Services for an open-minded society

E-participation: tapping citizens' expertise for the qualification of planning and decision-making processes
Oliver Märker, Josef Wehner

Plans for the Rhine Main Area
Internet-supported public participation at the Planungsverband Ballungsraum Frankfurt/Rhein-Main (Frankfurt/Rhine-Main Conurbation Planning Association)
Sabine Richter

E-voting
Andreas Goerdeler

Services in various sectors

Barrier-free accessibility
Not only talking people can be helped
Guido Karl

The electronic Health Card
Markus Schumacher

ESF online project applications, using the Münster regional administration as an example
Frauke Schilling, Rüdiger Eschenbach

The judiciary in the information society: electronic legal transaction processing and inspection of files through the Internet
Ralf Geis

Impact on society and economy

Keeping ahead in global competition
Karl Peter Bruch

E-inclusion
Paul Timmers

Privacy
Peter Schaar

Glossary